Need Help?

CONTACT US

Customer Care: Contact us HERE

Customer Care Hours: We are available 24 Hours a day!  Please allow up to 24 hours for a response. 

Common Questions

WHERE'S MY ORDER?

Check your account HERE  

NEED TO MAKE A RETURN OR EXCHANGE?

Please visit our Returns Portal HERE

WHERE'S MY MISSING ITEM?

It might be on pre-order. Check your order confirmation email or shipping invoice to see if any items are listed as pre-order. Still unsure? Contact Customer Care HERE.

Is it a custom item? Check your order confirmation email or shipping invoice to see if any items are listed as custom. All monogrammed, vinyl, graphic tee, and graphic sweatshirts do ship separately but are included on the original shipping invoice with the rest of your order. You will receive a separate shipping confirmation once shipped. Still unsure? Contact Customer Care HERE

PRETTI GIRL PERK PROGRAM.

Existing customers: Click on the PRETTI GIRL PERKS icon on your screen's bottom left-hand corner and log in to your account. Click HERE. to sign in.  

New customers: Create a PRETTI GIRL account to earn points and redeem rewards! Ensure that you are subscribed to our newsletter to get the first look at new arrivals and sales! Click HERE to sign up!

WANT TO BE A PRETTI GIRL AMBASSADOR?

Start earning commission from sharing your favorite PRETTI GIRL outfits with your community. Visit the PRETTI GIRL Ambassador Page HERE to find out more.    

WANT TO WORK AT PRETTI GIRL?

View our Current Job Openings HERE